Politique de confidentialité


Our website address is: https://chezscale.com.


Chez Scale does not collect readily identifiable information from any individual or entity unless that individual or entity voluntarily provides the information. For example, such information may be collected from a request form. The collection of certain personal information is subject to specific consents. Chez Scale will only use personal information that is necessary for the purposes for which it was collected. If Chez Scale wishes to use the information for other purposes, we will first obtain your consent.

Personal information

We may ask you to provide certain personal information that will enable us to contact or identify you, e.g:

Information collected when you are a customer :

  • First and last name
  • E-mail and postal address
  • Address, state, province, postal code, city
  • Billing information and bank account numbers
  • Information collected through cookies

We may use this personal information to contact you via our newsletters or other mailings that may be of interest to you. You can easily opt-out of receiving these communications by using the unsubscribe link in our mailings.

Communication to third parties

Chez Scale will not disclose any information collected to third parties in accordance with this policy or applicable legislation unless we have obtained your prior consent.

Our collection methods

Information is collected through a combination of forms and communication with Chez Scale staff.

Retention of information

Chez Scale ensures that personal information held is accurate and up-to-date. Chez Scale is also committed to providing access to personal information, in whole or in part, to staff members who depend on it for the performance of their work.

Destruction of information

Chez Scale is committed to destroying personal information once the purpose has been achieved or to ensure the anonymity of the information, in accordance with document retention rules.

Maintenance of a confidentiality incident log and communication

Chez Scale implements reasonable security measures to ensure the confidentiality, integrity and availability of personal information collected.

It is important that Chez Scale employees report any privacy incident to Chez Scale so that the incident can be dealt with according to the established procedure and recorded in the privacy incident log.

Complaint management

Any person may file a complaint alleging non-compliance with the Privacy Policy. To do so, please contact us by e-mail at salut@chezscale.com, mentioning :

  • Name, address and telephone number;
  • Nature of complaint and relevant details.

The information will be forwarded without delay to the management committee. The complaint will be investigated to determine if it is justified. If the complaint is found to be justified, Chez Scale will take appropriate action to resolve it.

Usage data

We may also collect information relating to your use of our site (your computer’s IP address, the pages you visit while browsing, the time of your visit and the time spent, your browser and its version, etc.).


A cookie is a piece of data placed on your computer’s hard drive containing information about you. The use of a cookie does not give anyone access to your personal information while you are browsing our site. In order to process your order, we need to know and remember some of the parameters communicated to us by your computer; we need to know who you are and what products you are purchasing. Cookies are used for just this purpose: to remember the time of your visit, your identity (known through your user name and password) and the contents of your shopping cart as you fill it. Once you have finished shopping, this information is automatically deleted. Our cookies expire as soon as you log out.

Responsible for the protection of personal information



The information provided on the Chez Scale website is for informational purposes only. It is not a source of medical or dental information. Consultation of the site is not a substitute for professional advice, and the information contained herein may not apply to your specific condition.

Use of the site is at your sole risk, and Chez Scale and its suppliers disclaim all liability for direct or indirect damages resulting from use of the site.